Gemicates uses automation and smart home technology to offer the most comfortable and
convenient lifestyle possible throughout your entire house. You always have complete
smart control over your entire house available to you.
Gemicates is revolutionizing technology for wireless control and monitoring in the
age of anywhere, at any time.
Gemicates is the global leader in home controls, offering solutions that improve
security, comfort, convenience, and safety.
Gemicates quickly, effortlessly, and affordably transforms any house into a "smart"
home.
Systems Supported
Gemicates Automation
We make it so Simple|Elegant|Reliable|Affordable
More Than
+
SMART PLUGINS For More Possibilities
NO MONTHLY FEES. NO CONTRACTS. NO HASSLES.
WHY PAY ANOTHER MONTHLY BILL THAT YOU DON’T NEED? THE ONGOING FEES FROM OUR
COMPETITORS ADD UP QUICKLY AND COST YOU BIG TIME. WITH VERA, THERE ARE NO MONTHLY FEES –
JUST EVERYDAY BENEFITS!
Still have Questions? Contact Us using the Form below.
Send us an Email
Terms & Conditions
A. Acceptance of Terms
WE ADVISE YOU TO READ THE TERMS OF USE THOROUGHLY AND CAREFULLY. The terms and conditions set
forth below ("Terms of Use") and the Privacy Policy (as defined below) constitute a
legally-binding agreement between Gemicates Technologies Pvt. Ltd. (herein represented as
"Gemicates ServiceMart"), and you. These Terms of Use contain provisions that define your
limits, legal rights and obligations with respect to your use of and participation in (i) the
Gemicates ServiceMart website, including the classified advertisements, forums, various email
functions and Internet links, and all content and Gemicates ServiceMart services available
through the domain and sub-domains of Gemicates located at www.servicemart.gemicates.com
(collectively referred to herein as the "Website"), and (ii) the online transactions between
those users of the Website who are offering services (each, a "Gem") and those users of the
Website who are obtaining services (each, a "End User") through the Website (such services,
collectively, the "Services"). The Terms of Use described below incorporate the Privacy Policy
and apply to all users of the Website, including users who are also contributors of video
content, information, private and public messages, advertisements, and other materials or
Services on the Website.
The Website is currently owned and operated by Gemicates Technologies Pvt. Ltd.
You acknowledge that the Website serves as a platform for the online distribution and publication
of user submitted information between Gem and End Users, and, by using, visiting, registering
for, and/or otherwise participating in this Website, including the Services presented, promoted,
and displayed on the Website, and by clicking on "I have read and agree to the terms of use,"
you hereby certify that: (1) you are either a Gem or a prospective End User, (2) you have the
authority to enter into these Terms of Use, (3) you agree to pay for all services available
through Gemicates ServiceMart as per your usage and (4) you agree to be bound by all terms and
conditions of these Terms of Use and any other documents incorporated by reference herein. If
you do not so agree to the foregoing, you should not click to affirm your acceptance thereof, in
which case you are prohibited from accessing or using the Website. If you do not agree to any of
the provisions set forth in the Terms of Use, kindly discontinue viewing or participating in
this Website immediately.
YOU SPECIFICALLY AGREE THAT BY USING THE WEBSITE, YOU ARE AT LEAST 18 YEARS OF AGE AND YOU ARE
COMPETENT UNDER LAW TO ENTER INTO A LEGALLY BINDING AND ENFORCEABLE CONTRACT.
All references to "you" or "your," as applicable, mean the person that accesses, uses, and/or
participates in the Website in any manner. If you use the Website or open an Account (as defined
below) on behalf of a business, you represent and warrant that you have the authority to bind
that business and your acceptance of the Terms of Use will be deemed an acceptance by that
business and "you" and "your" herein shall refer to that business.
1. MODIFICATIONS TO TERMS OF USE AND/OR PRIVACY POLICY
Gemicates ServiceMart reserves the right, in its sole discretion, to change, modify, or otherwise
amend the Terms of Use, and any other documents incorporated by reference herein for complying
with legal and regulatory framework and for other legitimate business purposes, at any time, and
Gemicates ServiceMart will post notice of the changes and the amended Terms of Use at the domain
of www.gemicates.com/terms-of-use. It is your responsibility to review the Terms of Use for any
changes and you are encouraged to check the Terms of Use frequently. Your use of the Website
following any amendment of the Terms of Use will signify your assent to and acceptance of any
revised Terms of Use. If you do not agree to abide by these or any future Terms of Use, please
do not use or access the Website.
2. PRIVACY POLICY
The Privacy Policy is located at: www.gemicates.com/privacy-policy.
B. Membership and Accessibility
1. LICENSE TO ACCESS
Gemicates ServiceMart hereby grants you a non-exclusive, revocable license to use the Website as
set forth in the Terms of Use; provided, however, that (i) you will not copy, distribute, or
make derivative works of the Website in any medium without Gemicates ServiceMart's prior written
consent; (ii) you will not alter or modify any part of the Website other than as may be
reasonably necessary to use the Website for its intended purposes; and (iii) you will otherwise
act in accordance with the terms and conditions of the Terms of Use and in accordance with all
applicable laws.
2. MEMBERSHIP ELIGIBILITY CRITERIA
We take reasonable measures to protect your information. Please be aware, however, that despite
our efforts, no measures are perfect or impenetrable and no method of data transmission can be
guaranteed against any interception or other type of misuse.
Children's privacy
Use of the Website is available only to individuals who are at least 18 years old and can form
legally binding contracts under applicable law. You represent, acknowledge and agree that you
are at least 18 years of age, and that: (a) all registration information that you submit is
truthful and accurate, (b) you will maintain the accuracy of such information, and (c) your use
of the Website and Services offered through this Website do not violate any applicable law or
regulation.
You agree that you will not misrepresent yourself or represent yourself as another user of the
Website and/or the Services offered through the Website. You hereby expressly acknowledge and
agree that you yourself and not Gemicates ServiceMart will be liable for your losses, damages
etc. (whether direct or indirect) caused by an unauthorized use. Notwithstanding the foregoing,
you may be liable for the losses of Gemicates ServiceMart or others due to such unauthorized
use. You will not copy or distribute any part of the Website in any medium without Gemicates
ServiceMart's prior written authorization. You will not alter or modify any part of the Website
other than as may be reasonably necessary to use the Website for its intended purpose. You will
provide true, accurate, current and complete information when registering your compliant and you
shall maintain and update such information during the term of this Agreement so that it will
remain accurate, true, current and complete. You shall not use any automated system, including
but not limited to, "robots," "spiders," "offline readers," "scrapers," etc., to access the
Website for any purpose without Gemicates ServiceMart's prior written approval. You shall not in
any manual or automated manner collect Gem or End Users information, including but not limited
to, names, addresses, phone numbers, or email addresses, copying copyrighted text, or otherwise
misuse or misappropriate Website information or content, including but not limited to, use on a
"mirrored", competitive, or third party site. You shall not in any way that transmits more
request messages to the Gemicates ServiceMart servers, or any server of a Gemicates ServiceMart
subsidiary or affiliate, in a given period of time than a human can reasonably produce in the
same period by using a conventional online web browser; provided, however, that the operators of
public search engines may use spiders or robots to copy materials from the site for the sole
purpose of creating publicly available searchable indices of the materials, but not caches or
archives of such material. Gemicates ServiceMart reserves the right to revoke these exceptions
either generally or in specific cases. You shall not recruit, solicit, or contact in any form
Gem or End User for employment or contracting for a business not affiliated with Gemicates
ServiceMart without express written permission from Gemicates ServiceMart.
You shall not take any action that (i) unreasonably encumbers or, in Gemicates ServiceMart's sole
discretion, may unreasonably encumber the Website's infrastructure; (ii) interferes or attempts
to interfere with the proper working of the Website or any third-party participation in the
Website; or (iii) bypasses Gemicates ServiceMart's measures that are used to prevent or restrict
access to the Website.
You agree not to collect or harvest any personally identifiable data, including without
limitation, names or other Account information, from the Website, nor to use the communication
systems provided by the Website for any commercial solicitation purposes.
3. ADDITIONAL POLICIES
Your access to, use of, and participation in the Website is subject to the Terms of Use and all
applicable Gemicates ServiceMart regulations, guidelines and additional policies that Gemicates
ServiceMart may set forth from time to time, including without limitation, a copyright policy
and any other restrictions or limitations that Gemicates ServiceMart publishes on the Website
(the "Additional Policies"). You hereby agree to comply with the Additional Policies and your
obligations thereunder at all times. You hereby acknowledge and agree that if you fail to adhere
to any of the terms and conditions of this Agreement or documents referenced herein, including
Additional Policies, Gemicates ServiceMart, in its sole discretion, may terminate your services
at any time without prior notice to you as well as initiate appropriate legal proceedings, if
necessary.
B. Member Conduct
1. NO DISCRIMINATION
1. Indian laws prohibit any preference, limitation or discrimination based on race, colour,
religion, sex, national origin, age, handicap or other protected class. Gemicates ServiceMart
will not knowingly accept any service which is in violation of the law. Gemicates ServiceMart
has the right, in its sole discretion and without prior notice to you; to immediately remove any
information that discriminates or is any way in violation of any law.
2. FEEDBACK
As a participant in the Website, you agree to use careful, prudent, and good judgment when
leaving Feedback for another user. The following actions constitute inappropriate uses of
Feedback: (a) threatening to leave negative or impartial Feedback for another user unless that
user provides services not agreed to as part of the Service to be provided; (b) leaving Feedback
in order to make the Gem better than he or she actually is or was; and (c) including conditions
in an Offer or Want that restrict a End User from leaving Feedback.
1. Sanctions for Inappropriate Use of Feedback. If you violate any of the above-referenced rules
in connection with leaving Feedback, Gemicates ServiceMart, in its sole discretion, may take any
of the following actions: (i) cancel your Feedback (ii) limit your privileges; (iii) decrease
your status earned via the Feedback page.
2. Reporting Inappropriate Use of Feedback. You may contact Gemicates ServiceMart regarding any
inappropriate use of Feedback via-email at service@gemicates.com
3. Resolving Disputes in Connection with Feedback. In the event of any dispute between users of
the Website concerning Feedback, Gemicates ServiceMart shall be the final arbiter of such
dispute. Further, IN THE EVENT OF ANY DISPUTE BETWEEN USERS OF THE WEBSITE CONCERNING FEEDBACK,
GEMICATES SERVICEMART HAS THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION, TO REMOVE SUCH
FEEDBACK OR TAKE ANY ACTION IT DEEMS REASONABLE WITHOUT INCURRING ANY LIABILITY THEREFROM.
The foregoing lists of prohibitions provide examples and are not complete or exclusive. Gemicates
ServiceMart reserves the right to (a) terminate your access, your ability to post to this
Website (or the Services) and (b) refuse, delete or remove, move or edit the content, in whole
or in part, with or without cause and with or without notice, for any reason or no reason, or
for any action that Gemicates ServiceMart determines is inappropriate or disruptive to this
Website or to any other user of this Website and/or Services. Gemicates ServiceMart may report
to law enforcement authorities any actions that may be illegal, and any reports it receives of
such conduct. When legally required or at Gemicates ServiceMart's discretion, Gemicates
ServiceMart will cooperate with law enforcement agencies in any investigation of alleged illegal
activity on this Website or on the Internet.
E. Rules for End Users
1. END USERS SHALL NOT TAKE ANY OF THE FOLLOWING ACTIONS:
(a) commit to purchasing or using a Service without paying; (b) sign up for, negotiate a price
for, use, or otherwise solicit a Service with no intention of following through with your use of
or payment for the Service; (c) agree to purchase a Service when you do not meet our terms , or
agree to purchase a Service with the intention of disrupting or (d) misuse any options made
available now or in the future by Gemicates ServiceMart in connection with the use or purchase
of any Service.
2. SANCTIONS FOR VIOLATING ANY OF THE RULES FOR END USERS
If an End User violates any of the above-referenced rules, Gemicates ServiceMart, in its sole
discretion, may take any of the following actions: (A) limit the End User's privileges; (B)
suspend the End User's work; and/or (C) decrease the End User's status earned via the Feedback
page.
F. Use of Submitted Content
1. NO CONFIDENTIALITY
The Website may now or in the future permit the submission of videos or other communications
submitted by you and other users, including without limitation, your Profile, your Offer, your
Wants, any Feedback, and all Submitted Content, and the hosting, sharing, and/or publishing of
such Submitted Content. You understand that whether or not such Submitted Content is published,
Gemicates ServiceMart does not guarantee any confidentiality with respect to any Submitted
Content.
You agree that any Submitted Content provided by you for which you authorize to be searchable by
Users who have access to the Website is provided on a non-proprietary and non-confidential
basis. You agree that Gemicates ServiceMart shall be free to use or disseminate such freely
searchable Submitted Content on an unrestricted basis for the purpose of providing the Services.
You are aware that any information provided by you in the Submitted Content towards locating a
Gem who ordinarily is bound to maintain confidentiality under law with his/her client and is not
extended to Gemicates ServiceMart.
Gemicates ServiceMart may also disclose user information including personal information if
Gemicates ServiceMart reasonably believes that disclosure (i) is necessary in order to comply
with a legal process (such as a court order, search warrant, etc.) or other legal requirement of
any governmental authority, (ii) would potentially mitigate Gemicates ServiceMart’s liability in
an actual or potential lawsuit, (iii) is otherwise necessary or appropriate to protect our
rights or property, or the rights or property of any person or entity, (iv) to enforce this
Agreement (including, but not limited to ensuring payment of fees by users), or (v) as may be
required or necessary to deter illegal behaviour (including, but not limited to, fraud).
2. YOUR REPRESENTATIONS AND WARRANTIES
You shall be solely responsible for your own Submitted Content and the consequences of posting or
publishing it. In connection with Submitted Content, you affirm, represent, and/or warrant that:
(a) you own or have the necessary licenses, rights, consents, and permissions to use and
authorize Gemicates ServiceMart to use all patent, trademark, trade secret, copyright or other
proprietary rights in and to any and all Submitted Content to enable inclusion and use of the
Submitted Content in the manner contemplated by the Website and these Terms of Use; and (b) you
have the written consent, release, and/or permission of each and every identifiable individual
person in the Submitted Content to use the name or likeness of each and every such identifiable
individual person to enable inclusion and use of the Submitted Content in the manner
contemplated by the Website and these Terms of Use. You agree to pay for all royalties, fees,
and any other monies owing any person by reason of any Submitted Content posted by you to or
through the Website.
3. YOUR OWNERSHIP RIGHTS AND LICENSE TO GEMICATES SERVICEMART
You retain all of your ownership rights in your Submitted Content. However, by submitting the
Submitted Content to Gemicates ServiceMart for posting on the Website, you hereby grant, and you
represent and warrant that you have the right to grant, to Gemicates ServiceMart a perpetual,
worldwide, non-exclusive, royalty-free, sublicense able and transferable license to link to,
use, reproduce, distribute, reformat, translate, prepare derivative works of, display, and
perform the Submitted Content in connection with the Website and Gemicates ServiceMart's (and
its successor's) business operations, including without limitation, for the promotion and
redistribution of any part or all of the Website, and any derivative works thereof, in any media
formats and through any media channels. You also hereby grant each user of the Website a
non-exclusive license to access your Submitted Content through the Website, and to use,
reproduce, distribute, prepare derivative works of, display and perform such Submitted Content
as permitted through the functionality of the Website and under these Terms of Use. The
foregoing license granted by you terminates once you remove or delete the Submitted Content from
the Website.
You acknowledge and understand that the technical processing and transmission of the Website,
including your Submitted Content, may involve (a) transmissions over various networks; and (b)
changes to conform and adapt to technical requirements of connecting networks or devices.
You may remove your Submitted Content from the Website at any time. If you choose to remove your
Submitted Content, the license granted above will automatically expire.
4. GEMICATES SERVICEMART'S DISCLAIMERS AND RIGHT TO REMOVE
1. Gemicates ServiceMart does not endorse any Submitted Content or any opinion, recommendation,
or advice expressed therein, and Gemicates ServiceMart expressly disclaims any and all liability
in connection with all Submitted Content. Gemicates ServiceMart does not permit copyright
infringing activities and infringement of intellectual property rights on the Website, and
Gemicates ServiceMart will remove any Data (as defined below) or Submitted Content if properly
notified, pursuant to the "take down" notification procedure described in Section J below, that
such Posting or Submitted Content infringes on another's intellectual property rights. Gemicates
ServiceMart reserves the right to remove any Data or Submitted Content without prior notice.
Gemicates ServiceMart will also terminate a user's access to the Website, if he or she is
determined to be a repeat infringer. A repeat infringer is a Website user who has been notified
of infringing activity more than twice and/ or has had Submitted Content removed from the
Website more than twice. Gemicates ServiceMart also reserves the right, in its sole and absolute
discretion, to decide whether any Data or Submitted Content is appropriate and complies with
these Terms of Use for all violations, in addition to copyright infringement and violations of
intellectual property law, including, but not limited to, pornography, obscene or defamatory
material, or excessive length. Gemicates ServiceMart may remove such Submitted Content and/or
terminate a user's access for uploading such material in violation of these Terms of Use at any
time, without prior notice and in its sole discretion.
2. You acknowledge and understand that when using the Website, you will be exposed to Submitted
Content from a variety of sources, and that Gemicates ServiceMart is not responsible for the
accuracy, usefulness, safety, or intellectual property rights of or relating to such Submitted
Content. You further acknowledge and understand that you may be exposed to Submitted Content
that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do
waive, any legal or equitable rights or remedies you have or may have against Gemicates
ServiceMart with respect thereto, and agree to indemnify and hold Gemicates ServiceMart, its
owners, members, managers, operators, directors, officers, agents, affiliates, and/or licensors,
harmless to the fullest extent allowed by law regarding all matters related to your use of the
Website.
3. You are solely responsible for the photos, profiles and other content, including, without
limitation, Submitted Content that you publish or display on or through the Website, or transmit
to other Website users. You understand and agree that Gemicates ServiceMart may, in its sole
discretion and without incurring any liability, review and delete or remove any Submitted
Content that violates this Agreement or which might be offensive, illegal, or that might violate
the rights, harm, or threaten the safety of Website users or others.
5. SUGGESTIONS.
If you send or transmit any communications, comments, questions, suggestions, or related
materials to Gemicates ServiceMart, whether by letter, email, telephone, or otherwise
(collectively, "Suggestions"), suggesting or recommending changes to the Website, including,
without limitation, new features or functionality relating thereto, all such Suggestions are,
and will be treated as, non-confidential and non-proprietary. You hereby assign all right,
title, and interest in, and Gemicates ServiceMart is free to use, without any attribution or
compensation to you, any ideas, know-how, concepts, techniques, or other intellectual property
and proprietary rights contained in the Suggestions, whether or not patentable, for any purpose
whatsoever, including but not limited to, developing, manufacturing, having manufactured,
licensing, marketing, and selling, directly or indirectly, products and services using such
Suggestions. You understand and agree that Gemicates ServiceMart is not obligated to use,
display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in
the Suggestions, and you have no right to compel such use, display, reproduction, or
distribution or seek recognition if the Suggestions are in fact implemented.
J. Copyright Infringement Take Down Procedure
Gemicates ServiceMart has high regard for intellectual property and expects the same level of
standard to be employed by its users. Gemicates ServiceMart may, in appropriate circumstances
and at its discretion, may prohibit access to the Website of users who infringe upon the
intellectual property rights of others. If you believe that your work has been copied and posted
on the Website in a way that constitutes copyright infringement and/or trademark infringement,
please send the following information to us at service@gemicates.com (i) identification of
the copyrighted and/or trademarked work claimed to have been infringed, or, if multiple works at
a single online site are covered by a single notification, a representative list of such works
at that site; (ii) identification of the material that is claimed to be infringing or to be
the subject of infringing activity and that is to be removed or access to which is to be
disabled at the Website, and information reasonably sufficient to permit Gemicates ServiceMart
to locate the material.; (iii) A written statement that you have a good faith belief that the
disputed use is not authorized by the copyright and/or trademark owner, its agent, or the
law; (iv) Information reasonably sufficient to permit Gemicates ServiceMart to contact you as
the complaining party, such as an address, telephone number, and, if available, an electronic
mail address at which you may be contacted; (v) An electronic or physical signature of the
person authorized to act on behalf of the owner of an exclusive interest that is allegedly
infringed; and (vi) A statement by you, made under penalty of perjury, that the information
in your report is accurate and that you are the owner of the exclusive right or authorized to
act on the behalf of the owner of the exclusive right. A statement by you comprised of the
foregoing points is referred to herein as the "Notice." Only the intellectual property rights
owner is permitted to report potentially infringing items through Gemicates ServiceMart's
reporting system set forth above. If you are not the intellectual property rights owner, you
should contact the intellectual property rights owner and they can choose whether to use the
procedures set forth in these Terms of Use.
K. Modifications to or Termination of Website 1. MODIFICATION OR CESSATION OF WEBSITE
Gemicates ServiceMart reserves the right at any time and from time to time to modify or
discontinue, temporarily or permanently, the Website (or any part thereof) with or without
notice and in its sole discretion. You agree that Gemicates ServiceMart shall not be liable to
you or to any third party for any modification, suspension or discontinuance of Gemicates
ServiceMart services.
2. TERMINATION BY GEMICATES SERVICEMART
You hereby acknowledge and agree that Gemicates ServiceMart, in its sole and absolute discretion,
has the right (but not the obligation) to delete, terminate, block your email or IP address,
cancel the Website or otherwise terminate your access to or participation in the use of the
Website (or any part thereof), or remove and discard any Submitted Content on the Website
("Termination of Service"), immediately and without notice, for any reason, including without
limitation, if Gemicates ServiceMart believes or has reason to believe that you have violated
any provision of the Terms of Use.
3. TERMINATION BY YOU
You may cancel your use of the Website and/or terminate the Terms of Use with or without cause at
any time.
L. Intellectual Property Rights 1. GEMICATES SERVICEMART OWNS OR HOLDS THE LICENSES TO ALL
DATA AND MARKS ON THE WEBSITE
The content on the Website (exclusive of all Submitted Content), including without limitation,
the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and
the like ("Data") and the trademarks, service marks and logos contained therein ("Marks"), are
owned by Gemicates ServiceMart. Other trademarks, names and logos on this Website are the
property of their respective owners. Data on the Website is provided to you AS IS for your
information and personal use only and may not be used, copied, reproduced, distributed,
transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes
whatsoever without the prior written consent of the respective owners. Gemicates ServiceMart
reserves all rights not expressly granted in and to the Website and the Data. You agree not to
use, copy, or distribute, any of the Data other than as expressly permitted herein, including
any use, copying, or distribution of Submitted Content obtained through the Website for any
commercial purposes. If you download or print a copy of the Data for personal use, you must
retain all copyright and other proprietary notices contained thereon. You agree not to
circumvent, disable or otherwise interfere with security features of the Website or features
that prevent or restrict use or copying of any Data or enforce limitations on use of the Website
or the Data therein.
2. GEMICATES SERVICEMART'S LICENSE TO YOU FOR THE USE OF DATA AND MARKS
The Website contains Gemicates ServiceMart's Data and Marks, which are, or may become, protected
by copyright, trademark, patent, trade secret and other laws, and Gemicates ServiceMart owns and
retains all rights in the Gemicates ServiceMart Data and Marks. Subject to these Terms of Use,
Gemicates ServiceMart hereby grants you a limited, revocable, non-transferable,
non-sub-licensable license to reproduce and display the Gemicates ServiceMart Data (excluding
any software source code) solely for your personal use in connection with accessing and
participating in the Website. The Website may also contain Data of other users or licensors,
which you shall not copy, modify, translate, publish, broadcast, transmit, distribute, perform,
display, or sell.
Privacy Policy
At Gemicates ServiceMart, your privacy is very important to us. This Privacy Policy describes the
information we collect, how we collect it, how we use it, how we protect it and how we share it.
This Privacy Policy applies to the information that we collect through our website
(http://www.servicemart.gemicates.com) and our services. Please take the time to familiarize
yourself with our policies, and if you have any questions, please contact us at
service@gemicates.com This policy is incorporated into and is subject to our Terms of Use.
Information we collect and how we collect it
Information you provide to us
You may directly provide information to us when you place an request for our Services, call us
with a question, or use any of our Services. Depending on the purpose of your interaction with
our Services, you may provide your name, mailing address, email address, phone number, and other
personally identifiable information.
You may also provide information about devices you own or use and your interests when such
information is relevant to the services we provide to you. We may collect this information
through our website; during a face-to-face visit; or through a text, email or telephone
interaction with our team.
Information we collect from our service partners
We also receive information about you from our service partners, to enable us to contact you,
schedule our Services, tailor our Services to your needs, and deliver our Services.
Information we collect from your use of our Services
We may collect information about you with your permission, during our service visits. During our
visits we learn about devices you own or use, how you use such devices, and other information,
such as your interests, hobbies, and apps that you use, as we endeavour to create a service
experience that meets your needs.
We collect information related to your interactions with our website to create a superior
customer experience for you. This information includes your IP address, browser and device
characteristics, information you search for, locale, and referring URLs.
We use various technologies to collect information, including cookies that we save to your
device. Cookies are small data files stored on your hard drive or in device memory. We use
cookies to improve our Services and your experience and to allow you to access and use our
Services. You can instruct your browser, by changing its options, to stop accepting cookies or
to prompt you before accepting a cookie from websites you visit. If you do not accept cookies,
however, you may not be able to use all aspects of our Services.
How we use your information?
We use your information to enable us to contact you regarding our Service, schedule our Services,
tailor our Services to your needs, and deliver our Services. We may use information we collect
to fulfil requests for services or information; establish and manage your accounts with us;
analyse, personalize, and improve our Services for you; and develop new services, features, and
functionality. We may also use your information to communicate with you, including responding to
your comments, questions, and requests; providing customer service and support; and providing
you with information about our Services, including technical notices, updates, security alerts,
or administrative messages.
We will provide you marketing messages about our company, Services and products; as well as the
services and products of our product partners.
We may combine de-identified information about you with similar information from other customers
and website users and use the combined anonymous information to analyse and improve our
Services. We may also use the information we collect to investigate and prevent fraudulent
transactions, unauthorized access to our Services, and other illegal activities.
We may also use the information we collect for other purposes about which we will notify you.
How we share and disclose your information?
We will share your information with companies, organizations, or individuals outside of Gemicates
ServiceMart when we have your consent to do so.
We may share your information with our service providers and other third parties to the extent
necessary to enable them to perform services on our behalf, such as payment processing, hosting,
and analytics services. We may share your information with our service partners to help them
better serve your needs. Service providers such as analytics providers may collect information
about your online activities over time and across different online services when you use our
Services.
We may disclose your information to a third party if (a) we believe that disclosure is reasonably
necessary to comply with any applicable law, regulation, legal process, or governmental request,
(b) to enforce our agreements, policies, and terms of use, (c) to protect the security or
integrity of our products and services, (d) to protect the property, rights, and safety of
Gemicates ServiceMart, you and our other users, or the public from harm or illegal activities,
(e) to respond to an emergency that we believe in good faith requires us to disclose information
to assist in preventing the death or serious bodily injury of any person, or (f) to investigate
and defend ourselves against any third-party claims or allegations.
We may share or transfer your information in connection with, or during negotiations of, any
merger, sale of company assets, financing, or acquisition of all or a portion of our business to
another company. We will notify you of such a change in ownership or transfer of assets by
posting a notice on our website.
Your choices
You always have the right and ability to not provide information to us, subject to applicable
minimum information that we require to provide our Services. You may opt out of receiving
marketing or promotional communications from us by using the unsubscribe link within each email.
How we protect your information?
We take reasonable measures to protect your information. Please be aware, however, that despite
our efforts, no measures are perfect or impenetrable and no method of data transmission can be
guaranteed against any interception or other type of misuse.
Our Services are not directed to individuals under 13. We do not knowingly collect personal
information from children under 13. If we become aware that a child under 13 has provided us
with personal information, we will take steps to delete such information. If you become aware
that a child has provided us with personal information, please contact us at
service@gemicates.com
Feedback
If you have questions or comments about our Privacy Policy, your information, our use and
disclosure practices, or your consent choices, please direct them to service@gemicates.com
Changes to our Privacy Policy
We may change this Privacy Policy from time to time. If we make any changes, we will notify you
by revising the "Last Updated" date at the bottom of this Privacy Policy and, in some cases,
where appropriate we may provide you with additional notice (such as adding a statement to the
home page or sending you an email notification). Your continued use of our Services after the
revised Policy has become effective indicates that you have read, understood, and agreed to the
current version of this Policy.
